Amanda Fratticcioli
The strategic partner who makes the CIO's office work
Amanda Fratticcioli serves as Executive Director of Operations for Enterprise Technology at UT Austin, overseeing the daily operations of the Office of the Vice President for Technology and Chief Information Officer. In this role, she functions as a strategic thought partner to the VP CIO and senior leadership team — managing the critical functions that enable Enterprise Technology to operate with clarity and purpose: finance, communications, governance, and administration. Her work is largely invisible when it's done well, and that invisibility is the point.
Amanda brings more than 13 years of experience in operations and leadership to this role, with a track record of building efficient workflows, managing organizational change, and fostering the kind of cross-team collaboration that makes large, complex organizations function smoothly. Her approach combines operational discipline with strategic thinking — she doesn't just run the processes, she designs them. Before joining UT Austin, Amanda held senior leadership roles at Northeastern University, where she led strategic initiatives, managed IT operations, and contributed to large-scale acquisitions, mergers, and global expansion efforts. She also brings experience from North Shore Children's Therapies and Lululemon, giving her a breadth of organizational contexts that informs how she approaches leadership and change.
Her professional development has included focused work in Strategy Execution, Design Thinking, and Project Management — disciplines that show up in how she structures her team's work and how she supports the senior leadership team in executing Enterprise Technology's strategic agenda. At UT Austin, Amanda has become a trusted connective tissue within ET — someone who knows how the pieces fit together and who helps ensure they work that way.
Operations leadership across higher education and beyond
Oversees daily operations of the Office of the VP CIO, serving as a strategic thought partner to senior leadership. Manages finance, communications, governance, and administration for Enterprise Technology — the functions that enable the organization to execute its strategy.
Led strategic initiatives, managed IT operations, and contributed to large-scale organizational change — including acquisitions, mergers, and global expansion efforts. Built the strategic operations experience that she brings to UT Austin.
Gained operations and leadership experience across both healthcare services and retail environments, developing the versatile organizational perspective that distinguishes her approach to complex institutional operations.
Where Amanda focuses her work
Running the daily operations of the Office of the CIO — ensuring that the functions enabling Enterprise Technology's work are efficient, reliable, and well-designed.
Managing ET's financial operations and administrative functions, providing the VP CIO and senior leadership team with clear visibility into organizational resources and commitments.
Designing and managing change processes that help large organizations adapt effectively — with particular experience in higher education and technology environments.
Acting as a strategic thought partner to senior leadership — helping translate vision into operational reality and ensuring organizational priorities stay on track.
Building the connective tissue between teams and functions — fostering the communication and coordination that makes a complex organization work as a whole.
Managing governance processes and communications that keep Enterprise Technology's work aligned with institutional priorities and transparent to stakeholders.
Operations at Enterprise Technology
Amanda and her team run the Office of the CIO — the functions that enable Enterprise Technology's 500+ person organization to execute its mission effectively and transparently.
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