UTMail
UT Austin's Google Workspace for Education — providing Gmail, Google Drive, Docs, Sheets, and Slides to every student, faculty member, and staff member with a UT EID.
Two account types — one for every affiliation
UTMail accounts are provisioned automatically based on your university affiliation. Your account type determines available features, storage, and how long access is retained after you leave the university.
Faculty & Staff
- Available to current faculty and staff with active appointments
- Full Google Workspace for Education Fundamentals access
- Tied to your employment — suspended when appointment ends
- Subject to open records requests
- May automatically convert to a Personal account upon retirement
Students & Alumni
- Available to current students and alumni
- Gmail access retained after graduation
- Must log in at least once every 365 days to avoid suspension
- Drive access ends when transitioning to former-student or retiree status
- Protected from open records requests when not used for university business
What’s included in UTMail
UTMail provides access to Google Workspace for Education Fundamentals. Only the apps below are enabled under the university’s license agreement. Other Google services — including the Google Play Store — are not covered by this agreement.
Gmail
University email at @utexas.edu — accessible via web and mobile. Can be linked to Microsoft 365 for forwarding.
Google Drive
15 GB cloud storage for files and documents. Shared Drives are not available. Drive access does not persist after separation.
Docs, Sheets & Slides
Collaborative document editing. Files created or modified on or after May 2, 2022 count toward your storage quota.
Google Calendar
Personal calendar accessible through your UTMail account for scheduling and event management.
Google Meet
Video conferencing available within UTMail for virtual meetings and collaboration.
Google Forms
Create surveys and quizzes. Note: not permitted as a required element of course curriculum due to current accessibility standards.
Policies governing your UTMail account
UTMail is governed by a university contract with Google and a set of campus policies. Review these before storing university data or using UTMail for official business.
Google services are governed by a contract between UT and Google that supersedes Google’s consumer privacy policies for core services. Non-core services accessed within UTMail fall under Google’s consumer terms.
Gmail meets the university’s accessibility standards. Other Google Workspace apps do not currently meet those standards and are not permitted for official university business or as required elements of course curriculum.
UTMail Business accounts are not suitable for all data types. Consult the Local and Cloud Services Decision Matrix before storing sensitive or confidential university data.
New Shared Drives are disabled university-wide. Departmental and resource accounts are not available in UTMail — use Microsoft 365 for shared or departmental mailboxes and group storage.
Accounts exceeding storage quotas cannot send or receive email, create new documents, or upload files until storage is reduced. Deleted items remain in Trash for up to 30 days before permanently freeing storage.
Student employees should maintain separate Personal and Business UTMail accounts. Do not use a personal account for university business — all university records must be stored in approved, university-managed locations.
UTMail Support
For account issues, login problems, or storage questions, contact the UT Service Desk. Account type conversions from Personal to Business require a phone call — they are irreversible and require your UT EID and both account addresses.
The UTMail portal at get.utmail.utexas.edu lets you manage your account, check your account type, and review storage usage.